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DMS Academy Graduate Client Services Coordinator

We are seeking a Graduate Client Services Coordinator to work in our UK Customer Service team.


You will help fulfil localisation orders for the latest promotional content for feature film releases, liaising with key media contacts, shadowing and assisting a team of experienced Coordinators and more. 

THE DMS ACADEMY – HOW IT WORKS

 

The DMS Academy training scheme will last for one year. This training will be monitored and measured throughout the year, with regular feedback and structured development milestones which will form part of the appraisal process. 

 

The DMS Academy training scheme is the ideal way to get your career started in the media industry, you will be working for an industry leader, who’s clients have some of the best content around. 

 

Experienced industry professionals will guide you through your training and support you on live projects, giving you a firm foundation for your future.


PERSON PROFILE 

 

As an individual, you will be customer focused, self-motivated with the ability to work independently and as part of a team with a strong commitment to finishing projects to tight deadlines. 

 

The successful applicant will have a ‘can do’ attitude and the ability to cope well under pressure while working in a fast-paced environment. 

 

In addition to this the applicant will demonstrate a solid attention to detail and have the aptitude, determination and enthusiasm to gain new skills and apply them quickly.


THE ROLE  

 

  • Assisting the team to achieve delivery deadlines.
  • Updating the internal scheduling software.
  • Preparing content for local clearance submission.
  • Preparing supplementary documentation.
  • Billing administration.
  • Updating our Digital Asset Management systems.
  • Creating logins for various internal systems.
  • Compiling reports.
  • Supporting the coordinator team in day to day requirements.

 

Skills You Need


  • Excellent written and verbal communication in English required.
  • Experience in using MS Office package – Word, Excel and Outlook.
  • Educated to degree level.
  • Experience providing customer service.
  • Experience with social media sites.