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London - West




Post Production Broadcast Support Engineer

MSV POST provides Post Production services for all the production companies within the Tinopolis group in London and Glasgow.


The role of the Support Engineer is to provide first line support, workflow monitoring and proactive maintenance for all of MSV’s facilities in London and Glasgow.


You will be responsible for ensuring projects are delivered to deadlines in a professional and sustainable manner in a busy post production environment whilst ensuring the smooth day to day operation of the department.


Key Responsibilities:

  • First line support to all editing and production staff
  • Proactive monitoring and maintenance of ISIS/Nexis and Interplay environments
  • Ensure that all Avid and Adobe suites and desktop stations are in working order
  • Assist in workflow management
  • Manage TX critical productions to ensure deadlines are met
  • Maintain documentation of all systems and infrastructure
  • Manage and maintain tier 2 and 3 storage solutions
  • First line support of Protools and Symphony/ Da Vinci finishing suites
  • Log and report  support requests
  • Escalate to contingency options when necessary
  • Liaise with our support partners, on any issues
  • Train other staff members in operational and best practice processes
  • Incrementally build, test and roll out Edit suite Master Image
  • Investigate and test new technologies
  • Roll out upgrades  and new system images
  • Assist in technical projects.



Knowledge, Skills & Experience:



  • Avid Video Editing Products
  • Avid Interplay PAM
  • Active Directory
  • Adobe Premier Pro
  • Adobe After Effects
  • Video and audio routing
  • Video standards and codecs
  • HD VTR and Broadcast Standards
  • Understanding of Post-Production  Ingest workflows.
  • Post Production Networking
  • Experience of working in a similar customer facing technical support role
  • A positive, enthusiastic manner with the ability to react tactfully and sympathetically to requests from production staff and clients.



  • Avid Protools
  • Da Vinci Resolve
  • EVS IP Director
  • Windows System building and testing
  • Spectra Logic LTO libray
  • Atempo
  • DVS Venice.

To Apply:
Please click the apply button to send your CV and a cover letter via grapevinejobs.