Chiswick

permanent

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Associate Producer
We are looking for a social media savvy, customer focused Associate Producer to join our professional Live Broadcasting team at our Media and Commerce Centre in Chiswick Park, West London.

ABOUT US

Keeping millions of global customers engaged through entertainment 24 hours a day, seven days a week takes the insight, intelligence and ingenuity of a global team of switched-on business professionals. We are QVC - The world’s biggest broadcaster-retailer and the 2nd largest online retailer. Always on - and on a mission to change the way the world shops.


ABOUT THE ROLE

We are looking for a social media savvy, customer focused Associate Producer to join our professional Live Broadcasting team at our Media and Commerce Centre in Chiswick Park, West London. Associate Producers are key to delivering creative and engaging live content to our social media platforms as well as working within our live galleries to ensure the perfect customer experience.


Key Responsibilities


Live Social Media Output 30%:

  • To execute and produce multiple live video broadcast content across our social media platforms to generate incremental sales and digital engagement
  • To meet with presenters and guest to relay themes, direction and purpose of live broadcasts on social media platforms
  • Guide live broadcasts to achieve editorial guidelines and achieve briefs
  • To achieve relevant targets of live broadcasts (Shares, Likes, Comments and Views).


Live Control Rooms & Production (70%):

  • To engage and moderate our online communities in relevant conversations throughout the live shows, consistent with QVC values
  • To research and collate relevant support material, stocks, sales and selling strategy information and to deliver this preparation work to the TV Production team in a timely fashion
  • To provide the Line Producer with accurate and timely updates on stock levels, phone activity, e-mails, web reviews, additional content, product info and social engagement & interaction, ensuring teams have the appropriate information to enhance sales and production values
  • To capture and share relevant audio-visual and text-based content in a timely fashion, using approved devices and applications, to support the live shopping experience
  • To support the Producer by ensuring the relevant support material is available for play out
  • To ensure relevant scripts are activated/closed in a timely manner
  • To act as the link between the Contact Centre and the Production team
  • To seek out product, size, colour and other relevant information to the live show, that will help increase sales opportunities and reduce excessive talk time in the contact centre
  • To ensure that shift hand over notes are completed and passed on by the end of the shift
  • In the absence of the Manager of Associate Producers or the Production Scheduler, to ensure adequate levels of staff are available in order to maintain output
  • Periodically review your own work to ensure your own standards continue to meet or exceed the expected level of performance.


NEXT STEP
At QVC we see it like this, you spend a third of your life in work, so work happy* Live better.

To Apply:
Please CLICK HERE to see this role on our own careers site and apply.

As an equal opportunity employer, QVC is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at CareersUS@QVC.com for assistance.