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Uxbridge, Middlesex

Full-time Position

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Client Contact

An exciting opportunity exists for a Client Contact to join the ARRI Rental UK team.

 

You will be required to support the day-to-day operations of the Client Contact department, ensuring that customer satisfaction goals are met.

 

The role is based at our UK offices in Uxbridge, Middlesex.

Duties include: 

  • Establish and cultivate new and existing client relationships, promoting ARRI, its products and services through an efficient and prompt service.
  • Principal contact for crews and production companies (working in conjunction with Marketing Managers) to ensure correct equipment is scheduled.  
  • Help manage equipment utilisation and conflict management.  
  • Prepare and follow up quotations, process customer orders and book equipment.
  • Actively support best business practices and processes, ensuring continuous improvement where possible.

 

Knowledge & Skills Requirements:

  • Previous experience within the rental/ entertainment industry with some knowledge of industry equipment is essential.
  • Experience of operational processes within a rental company is advantageous.

 

Person profile:

  • The successful applicant will be self-motivated and highly organised with excellent communication and customer service skills to ensure that we continue to meet customer’s expectations and improve service levels.
  • Candidates must also be able to work to tight deadlines, demonstrating excellent time management skills.

 

Next Step:

Please click the ‘apply’ button to send your CV and a cover letter via grapevinejobs.


ARRI Rental Services UK Ltd is committed to a policy of equal opportunity and non-discrimination